Cloud 9 Care:

Taking care of the precious people in your life as if they were our own.

THE CLOUD 9 GUARANTEE

Older man

Welcome to Cloud 9 Care Ltd.

We are an independent company based in Colchester, providing high quality homecare to the people of north-east Essex. We have 25 years’ experience in supporting people to live independently in their own homes and are proud of our reputation as a reliable and trustworthy care provider.

From our base in Colchester we provide care across the Colchester district, including the surrounding rural areas. We also operate along the coast in Clacton and Frinton, as well as the inland villages. We know the area well; Cloud 9 is owned and managed by local people.

We are proud to support the well-being of our staff, many of whom have worked for us for a long time. We are accredited as a Real Living Wage Employer. We are proud to say that all are staff are paid at a level that ensures they earn sufficient on which to live.

We are committed to ensuring that our service and our supply chain are free from modern slavery and this is audited through our membership of the Slave-Free Alliance.

Disabled womain in wheelchair talking with man

Older woman

Our Service

Our service is based around each individual person that we support. At the heart of our service is intimate personal care, but we can also help with domestic tasks, offer social support or provide escorts for outings or hospital visits. We always strive to be informal but professional, recognising that each person has their own particular wants and needs.

If you are considering care for the first time, or if you are looking for a new care provider, we would be happy to visit you at home to discuss our service.

Call us for an appointment on 01206 862368 or 01255 440789 or drop us an email at enquiry@cloud9care.co.uk.

Slave Free Alliance

Homecare Association logo

Essex Care Association logo

Testimonials

Please say a huge thank you to the whole team, they’re fantastic……it's appreciated so much as we're not local and can't be there for them as much as we'd like to be.
From the family of a couple that we support at home

Thank you for all you did for [my relative] to allow him to stay at home a little longer…..You were all fabulous.
From the relative of someone with dementia who was coming to terms with the need to move from his family home

Thank you all so very much for all your expert care, help and kindness to [my relative] over the years…. You have all shown professionalism but more than that, such care and kindness.
From the relative of someone who we cared for until their death

Thank you all for looking after my Mum so well over the last few years. She so enjoyed your visits, it was the highlight of her day.
From the family of a lady we cared for over 6 years

I wanted to thank you and all the carers that have taken such good care of [family member] over the past couple of years. You have some lovely carers and they were all very kind.
Family member after our service was no longer needed

I would formally like to thank you for all that you did for Mum over the 7 years she was under your care. You have some wonderful people work for you and I have personally thanked [named carer] who went above and beyond the duty of a carer. It was so comforting to know she was looked after in her later years.
From the son of a long standing client

Thanks for all you did for my husband (even when he was being difficult). Thank you for making my life bearable, with your cheerful smiles and words of encouragement. I shall miss you all.
From the wife of someone for whom we cared

I thank all of your carers for looking after {Name} during the past years. All your efforst have been greatly appreciated. Thank you
From a friend of someone we cared for over many years

I just wanted to say thank you very much for looking after Mum so well while we were away. It is a great relief to know that she has someone to help her when we can't and you all do your job brilliantly.
From the daughter of someone we support

My [relative] has been completely satisfied with the service you have provided in the past and has enjoyed spending her time with your carers. Please pass on her thanks to all the carers that have been involved in supporting her at home.
From the relative of someone whose service has now ended

The carers who look after me do a first rate job.
From someone we currently support at home

Thank you very much to each and every one for all the support and kindness shown to our Mum over recent months. You were all appreciated.
From the family of someone for whom we cared until their death

Thank you to all members of Cloud 9 who have been giving professional care to [name witheld] for the last 3 years. They have demonstrated that looking after [name witheld] was more than a job, they touched her heart as she touched theirs.
From the family of someone who we supported at the end of their life

I'd like you all to know how wonderful your carers have been towards [name witheld] and myself... They have done what was needed in a cheerful and committed way. Please pass on my grateful thanks to them all for their patience and kindness.
From the widow of someone we cared for following many weeks in hospital

Please share my heartfelt thanks to all the staff who have not only cared for [family member] but also for me at times. You have all been so kind and patient. [......] you have always done your utmost to meet our needs and always with a smile.
From the daughter of someone we cared for until recently

Contact Us

Our office is open from 9am to 5pm, Monday to Friday, but a member of the management team is always on-call to deal with any out-of-hours problems. Our contact details are:

Cloud 9 Care Limited
47 Moorside Business Park
Colchester
Essex CO1 2ZF

Registered in England, Company No. 03058907

Tel: 01206 862368 or 01255 440789

If you prefer, you can send us a message using the contact form on the Contact page. We explain in our Privacy Statement how we handle the information we get from you.